Privacy Policy

Last Updated: April 27, 2025

Welcome to Subfilly ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (subfilly.app) and our browser extension (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

We strive to minimize the personal data we collect. The primary piece of personal information we collect and store is:

  • Email Address: We collect your email address when you register for an account. This is necessary for account creation, identification, login, password resets, and essential service-related communications.

We explicitly DO NOT collect or store:

  • Sensitive personal information beyond your email address.
  • Documents (e.g., PDFs, resumes) that you upload as context for form filling.
  • Prompts or text content that you input for form filling via the browser extension.

How We Use Your Information

We use the information we collect (solely your email address) primarily to:

  • Create and manage your account.
  • Provide customer support and respond to your requests.
  • Send you essential service-related emails (e.g., account verification, password resets, billing notifications, important service updates).
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Enforce our terms and conditions and prevent fraudulent activities.

Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise share your email address with third parties for their marketing purposes. We may disclose information in the following situations:

  • Service Providers: We may share information with third-party vendors and service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
    • LLM Providers: To provide the core form-filling functionality, the prompts and context data you provide (which we do not store) are securely transmitted to third-party Large Language Model (LLM) inference providers for processing. We select these providers carefully based on their commitment to privacy and security, but their handling of data is subject to their own privacy policies.
    • Payment Processing: We use Stripe for payment processing. When you subscribe to a paid plan, your payment information is provided directly to Stripe. We do not store your full credit card details. Stripe's use of your personal information is governed by their privacy policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information (your email address). While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention and Deletion

We retain your email address for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

You have the right to request the deletion of your account and associated email address. To do so, please send a request via email to info@subfilly.app or through our Contact Page. We will process your request in accordance with applicable law. Please note that we do not store your prompts or uploaded documents, so there is no such data to delete from our systems.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: